My advice is make instructions clear on house rules and during checkin procedures. I've had a few other long term guest and none have behaved like my current guest. Some guest seem to be more demanding than others. I explained when they arrived that they needed to provide their own laundry detergent and they were upset about it. My guest have been doing laundry everyday since they arrived. I might have to change that for long term guest. I don't charge a cleaning fee as most of my guest are two/three days. I reminded them that it was clear in the guest rules and showed them the cleaning supplies. I explained to guest that I don't clean during their stay unless they are here for two weeks and they got upset. My current guest has been with me for a week and will be leaving in 3 days they demanded that I clean the bathroom (which is for their use only). For long term guest I have additional instructions about changing the linens and towels and describe where the cleaning supplies are located. House rules state to clean up after themselves and I clean all common areas. Normally I clean before arrival and departure. Make sure you have ALL of your belongings. Report any damaged or missing items to your Hosts. Leave all bedding and pillows on the beds. Put all dirty/used towels in the bathtub. Put all dirty dishes in the dishwasher (you don't need to run the dishwasher) Turn off all lights, small appliances and fireplaces. Here's what we publish for checout procedures.Ĭheck-Out Procedures: When your stay is completed and you are ready to check-out please do the following.Ĭlose and lock all windows and close blinds. Check out procedures also give them an idea of how to leave the space in respectable condition when they leave It's really important to set expectations in advance by making sure guests understand what the house rules are and what thier responsilities as guests are. If a guest wants clean bedding and towels we provide that at no charge however if they want a weekly housekeeping and thorough cleaning we charge $100. Like a few other host comments, we can provide weekly cleanings for a fee. The quality of cleaning also influences guests to take care of the space and clean up after themselves as they would in thier own home. We consistently get 5 star ratings for cleanliness. We clean each rental between guests so the rental is always clean and spotless when they arrive. Hi Carmen - We make it clear on the house rules that guests are responsible for keeping the place relatively clean during thier stay. You can ask guests to clean up but they may not do it to your liking so you'll have to do it yourself anyway, in which case, asking them and getting twisted about it is just a waste of time. I clean everything everyday (except for the guest quarters) and that makes it sooooo much easier for me to keep up with the place. I take care of the trash because I know what goes into the compost bin, the recycling bin, the garbage disposal, and the regular trash. No one rinses dishes and stacks them the way I do so when they DO load it, I have to unload, rinse, stack and it's a waste of everyone's time. Guests make sure they "clean up" after themselves in the common areas (kitchen, dining room, living room, decks) but they don't clean the way I clean so I scrub daily. It is much easier for me to launder towels and linens and get them to high standards if they don't get too funky. Guests get a fresh set of towels every other day and I make up the bed with fresh linens after five days whether they ask for it or not. I don't enter private bedrooms or private bathrooms unless the guest requests it. Short of addressing this in my bio, I'm not sure how to make people understand that parts of my home that are not subject to their use should also not be subject to their scrutiny. I am more concerned with making sure that thousands of people eat this week than I am in making sure that every dish in the sink is clean or that there aren't boxes of food and spices on the counters. My kitchen is a busy place and I get cases of food and spices delivered almost daily.Ī couple of my guests have found the boxes and my kitchen their point of review criticism, when in fact, I've been renting private rooms for approximately $22 USD, in one of the most prestigous and safe areas in Portland, Oregon - and my entire home is not part of their experience for that price. I am a partner in an agency that feeds thousands of homeless and struggling families in my city. I provide a small refridgerator upstairs for my guests to share in a common area. My kitchen is not listed as part of the home for their use. With regard to cleanliness, I've had a couple guests comment about a couple places in my large home that are not even part of their guest experience.
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